Shipping policy
ElariQ Shipping Policy
1. Shipping Locations
We currently ship only within the United States.
2. Processing Time
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or holidays
3. Shipping Timeframes
- Standard shipping: 3–7 business days
- Delivery times are estimates and not guaranteed
4. Shipping Costs
Shipping rates are calculated at checkout based on location and order size.
5. Tracking
Once your order ships, you will receive a tracking number via email.
6. Delays and Issues
ElariQ is not responsible for delays caused by:
- Shipping carriers
- Weather or natural events
- Incorrect shipping addresses
7. Lost or Stolen Packages
If your package is marked delivered but not received:
- Contact the carrier first
- Then email us at info@elariq.store for assistance